Services

service

Services

Customer Service

We have a strong customer-centered support team composed of many professionals. As the company's window to customers, we always put customer satisfaction in the first place, and provide customers with quality and efficient service with their own professionalism and enthusiasm every day. We consistently rank high in third-party customer satisfaction surveys. Customer as the core, the concept of continuous innovation, has been recognized by both authorities and customers. Customer Care Center will always give intimate care to customers, and strive to become the industry benchmark.

 

  • Product technical support

    Product technical support

    Provide technical support for a full range of products, including product selection and replacement, troubleshooting, simple application problems and installation problems, and provide customers with answers to common technical questions.

  • Order and business support

    Order and business support

    Provide order processing support to contracted customers, logistics and business information consultation to all customers, including price, inventory, delivery date, invoice inquiry, and handling return and exchange of goods, as well as e-commerce suppor

  • Pre-sale and after-sales service

    Pre-sale and after-sales service

    The professional technical team in 50 cities in China will provide timely 7x24 hours of service, trained and experienced industry senior service experts will provide you with professional service solutions and implement efficient on-site processing.

Suggestion

If you have any suggestions or feedback on our company, please fill in the relevant information on this page and submit it. We will always be committed to giving customers the most thoughtful care and growing together with them!

Customer Service Hotline:+86-0513-6820295468202955